I can't print the weekly past due invoices?
Typical Question:
Why can't I print the weekly past due invoices?
Answer:
There
are only three things that can prevent this report
from printing:
1)
System Default Option "Past Due List Min
Days" On system defaults option tab 2
(Only
loans that are this many days or more past due will
get an invoice.)
2)
Mail codes. You can tell it to ignore mail codes and
it will do so. If you do not, only loans with a mail
code of A or P will get an invoice
3)
Windows printer problem. ( There are at least a
hundred possibilities here.)
DO
THIS:
Go
to the Print Payment Notices dialog ( PR - 109 )
Check
"Weekly Past Due Invoices" ( NOTE THE
WEEKLY )
Check
Preview Notices on Screen
NOTE
that the Start and End date are blanked out. They do
not apply to this report. These notices are calculate
as-of the date last update.
Click
on Print
You
should see the notices displayed one at a time on the
screen.
A
small tool bar will appear over the notice.
To
print the notice click the small printer icon on the
tool bar.
To
skip the notice click on the "Exit Door"
icon.
To
cancel all notices, press the escape key. It may take
three or four escape keys to cancel it.
If
you see them on the screen and they don't make it to
the printer, you have a problem with the Windows
printer driver.
If you don't get any
reports, find a loan that is past due and check the
mail code.
If that is not the
problem, select Administration / System Data
Maintenance / Current System Options. On System
Optinos Tab 2 you will see " Past due List
Min Days" Only loans this many days past due or
more will get a report.